Refund Policy

Effective Date: August 12, 2026

We want you to feel clear about what you are purchasing before you buy.

The SoloSideKick provides primarily digital products and online business tools. Because digital products can be accessed shortly after purchase, they are different from physical products that can simply be returned.

This Refund Policy explains when a refund may be considered and what to do if something goes wrong.

1. Digital Product Purchases

Unless a specific product or offer states otherwise, SoloSideKick digital product purchases are generally non-refundable after access to the product has been successfully provided.

Before purchasing, please review the product description, included features, requirements, and any available FAQs so you can decide whether the product is a good fit for your needs.

If you have a question before purchasing, please contact us.

2. If You Cannot Access Your Product

An access problem does not automatically mean that your purchase needs to be refunded.

If you purchased a SoloSideKick product but cannot access it, please contact us using the email address you used at checkout.

Please include:

• Your name

• The email address used for the purchase

• The product you purchased

• A brief description of the access problem

We will first verify the applicable order and access records and help restore or provide access when appropriate.

Please do not purchase the product again simply because an access email is missing.

3. Duplicate Purchases or Charges

If you believe you were accidentally charged more than once for the same purchase, please contact us.

We will review the applicable transaction records.

If we confirm that an unintended duplicate charge occurred, we will take appropriate steps to correct it, including issuing a refund when appropriate.

4. Product Not Delivered

If you completed a valid purchase but the product or access was not delivered as promised, please contact us so we can investigate.

We will first try to provide the product or correct the access problem.

If we confirm that we are unable to provide the product you purchased, we will provide an appropriate resolution, which may include a refund.

5. Technical Problems

If something in your SoloSideKick product is not working as expected, please contact support before requesting a refund.

Many issues can be resolved through:

• Access assistance

• Setup guidance

• Product instructions

• Troubleshooting

• Corrections to a confirmed product issue

A technical question, setup difficulty, or temporary third-party service problem does not automatically make a purchase eligible for a refund.

However, if we confirm that a significant product problem prevents the purchased product from performing its primary intended purpose and we cannot reasonably resolve the problem, we will review the situation for an appropriate resolution.

6. Change of Mind

Because SoloSideKick products are digital and may be accessible shortly after purchase, we generally do not provide refunds simply because:

• You changed your mind after receiving access

• You decided not to use the product

• You no longer need the product

• You did not complete setup

• You expected a feature that was not included in the product description

• You purchased a product without reviewing its stated requirements

We will always try to describe each product clearly before purchase so you can make an informed decision.

7. Third-Party Platforms and Services

Some SoloSideKick products may work with third-party services such as Google, Shopify, Etsy, social media platforms, AI providers, payment providers, or other business tools.

The SoloSideKick does not control those third-party services.

A change, outage, restriction, fee, account issue, or other problem caused solely by a third-party platform does not automatically make a SoloSideKick purchase eligible for a refund.

If a third-party change materially affects a SoloSideKick product, we will make reasonable efforts to provide guidance or an appropriate product solution when practical.

8. AI-Assisted Features

Some SoloSideKick products include AI-assisted features.

AI-generated results can vary and may require your review, editing, or correction.

Dissatisfaction with a particular AI-generated response or result does not by itself make a product eligible for a refund.

If an AI-related feature that was included as a primary part of the purchased product is not functioning, please contact us so we can investigate.

9. Compatibility and Product Requirements

Some products may require access to specific websites, browsers, accounts, applications, or third-party platforms.

Any important requirements should be identified in the applicable product description or setup information.

Please review these requirements before purchasing.

A purchase generally will not be refundable because a customer later chooses not to use a required third-party service that was clearly disclosed before purchase.

10. Custom or Personalized Services

If The SoloSideKick offers custom, personalized, consulting, setup, or done-for-you services, those services may have separate refund or cancellation terms.

Any different terms will be provided with the applicable offer before purchase.

11. Sale, Promotional, and Beta Products

Sale, promotional, introductory, or beta products remain subject to this Refund Policy unless different terms are clearly stated with the specific offer.

Beta products may still be under active testing and may change as they are improved.

Any special beta conditions will be disclosed before purchase when applicable.

12. Refund Requests

If you believe your situation may qualify for review, contact The SoloSideKick through the Contact Us section of our website.

Please provide:

• Your name

• The email address used at checkout

• The product name

• Relevant order information, if available

• A short explanation of the issue

We may need to verify your purchase, access, license, fulfillment, or payment records before determining the appropriate resolution.

Submitting a request does not automatically guarantee a refund.

13. Approved Refunds

If a refund is approved, it will normally be returned through the original payment method when available.

The time required for the refund to appear may depend on the payment provider or financial institution.

14. Payment Disputes

We encourage you to contact us first if you believe there is a problem with your purchase.

This gives us an opportunity to review the order, correct access issues, investigate duplicate charges, or resolve other legitimate concerns.

Nothing in this policy is intended to limit any rights you may have under applicable law or through your payment provider.

15. Your Legal Rights

Nothing in this Refund Policy is intended to exclude, restrict, or remove consumer rights that cannot legally be waived.

If applicable law gives you additional rights, those rights will continue to apply.

16. Changes to This Policy

We may update this Refund Policy as our products, purchase processes, or legal requirements change.

The effective date at the top of this page will show when the policy was most recently updated.

The policy applicable to your purchase will be determined according to the applicable terms and circumstances of that purchase.

17. Contact Us

If something is not working as expected, please contact us before assuming your purchase is lost or unusable.

We will first try to understand what happened and help you with the appropriate next step.

The SoloSideKick
Website: thesolosidekick.com